{"id":4750,"date":"2025-04-29T15:21:02","date_gmt":"2025-04-29T13:21:02","guid":{"rendered":"https:\/\/bluplanet.com\/?p=4750"},"modified":"2025-05-13T13:10:07","modified_gmt":"2025-05-13T11:10:07","slug":"parloa-campfire-kuenstliche-intelligenz-im-kundenservice-neu-gedacht","status":"publish","type":"post","link":"https:\/\/bluplanet.com\/de\/parloa-campfire-kuenstliche-intelligenz-im-kundenservice-neu-gedacht\/","title":{"rendered":"Parloa Campfire: K\u00fcnstliche Intelligenz im Kundenservice neu gedacht"},"content":{"rendered":"\n

Beim unserem letzten Parloa Campfire drehte sich alles um das Potenzial von KI im Kundenservice \u2013 gemeinsam mit Deutsche Dienstrad und KiNOVA unserem Implementierungspartner haben wir einen spannenden Abend rund um die Transformation moderner Contact Center erlebt.<\/p>\n\n\n\n

Im Zentrum stand die Frage, wie Parloas AI Agents Unternehmen dabei helfen, au\u00dfergew\u00f6hnliche Kundenerlebnisse zu schaffen und gleichzeitig Prozesse effizienter zu gestalten. Die Keynote von Joachim Schreiner, CRO bei Parloa, war dabei ein echtes Highlight: Mit konkreten Beispielen und strategischem Weitblick zeigte er, wie K\u00fcnstliche Intelligenz den Kundenservice grundlegend ver\u00e4ndert.<\/p>\n\n\n\n

Auch Marc Julian Schiemann und Julian Geiselhardt von Deutsche Dienstrad sowie Elisa Hoeppner von KiNOVA gaben praxisnahe Einblicke in ihre Arbeit mit AI-L\u00f6sungen und zeigten, wie sie diese erfolgreich in ihre Organisationen integrieren.<\/p>\n\n\n\n

Besonders eindrucksvoll waren die Live-Demos, die verdeutlichten, wie intuitiv sich die AI Agents einsetzen lassen \u2013 und welchen unmittelbaren Impact sie auf Servicequalit\u00e4t und Kundenzufriedenheit haben.<\/p>\n\n\n\n

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Beim unserem letzten Parloa Campfire drehte sich alles um das Potenzial von KI im Kundenservice \u2013 gemeinsam mit Deutsche Dienstrad und KiNOVA […]<\/p>\n","protected":false},"author":2,"featured_media":4759,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[49],"tags":[],"acf":[],"class_list":["post-4750","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-events"],"yoast_head":"\nParloa Campfire: K\u00fcnstliche Intelligenz im Kundenservice neu gedacht | bluplanet<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/bluplanet.com\/de\/parloa-campfire-kuenstliche-intelligenz-im-kundenservice-neu-gedacht\/\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta 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