Salesforce Customer Community Starter

The service platform connects your customers to everything important, from account information to shared knowledge and helpful agents. This way you help them to find answers on their own terms and in their own time frame.
Sale price€60,00

Tax excluded. | Annual billing.Price per user per Month 5,00 EUR.


Edition
Term Duration

Salesforce Customer Community Starter

Use Lightning Community Builder to quickly create drag-and-drop engaging portals and communities that are mobile-responsive and ready to go in an instant. This directly extends your contact center's service processes into a positive customer self-service experience.

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SelectionSalesforce Customer Community Starter
SelectionSalesforce Customer Community Starter
Digital Experience Management
Customer Service and Account Portal Templates
Knowledge
Case Management

Highlights

Integrate the service directly

Your customers can access an agent via chat at any time with Service Cloud integration and are guided step-by-step through common customer service processes. All agents have a 360° view of customer activity, enabling them to deliver greater satisfaction more efficiently.

Help your customers help each other and themselves.

With this application you can make it easy for your customers to quickly find answers within a community by automatically pulling the information they need from multiple sources. Give MVP access to groups, experts, and customers to keep them coming back regularly.

Deliver personalized, intelligent customer service

With Einstein, you enrich content based on customer profiles, activities, and interests by highlighting relevant articles, experts, and answers, and delivering them just when customers need them most. The result is a personalized experience.

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Adelita Artero

Adelita Artero

Account Executive

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