bluplanet - your partner for cloud licenses
We are an official partner for cloud licenses from leading providers such as Salesforce, ServiceNow, DocuSign and many more.
We offer customized AI-driven software solutions and support companies in selecting suitable cloud platforms that create strategic added value. As an independent partner, we offer extensive cloud expertise and transparent processes.
Our Customers
Salesforce solutions for the best customer experience
Learn how to focus on your customer and grow your business. The Customer 360 platform as central data base connects your marketing, sales, commerce, service and IT teams with a single view of your customer data, helping you grow relationships with your customers and your employees. Unlock trapped data to create a 360-degree view of the customer that teams can use to make smarter decisions, power automation, and build trusted AI.
Parloa: AI Agents for exceptional customer service
Parloa is revolutionizing customer service with a powerful AI platform that makes every interaction as easy as talking to a friend.
The AI Agent Management Platform enhances the customer experience by automating contact centers and safely and reliably leveraging the full potential of generative AI for customer communication.
Parloa combines personal AI agents that communicate naturally and individually with smart assistance for human agents as soon as they join the conversation. Businesses can automate inquiries across all channels and deliver tailored voice interactions that flexibly adapt to user needs.
Leading brands around the world trust Parloa to create exceptional customer experiences – increasing satisfaction, driving sales, and strengthening customer loyalty.
Freshdesk: AI Customer Service
Unified customer service solution for AI and human resolutions on any channel. With Freshdesk, AI handles the complexity from day one while your team builds the connections. All in a central workspace designed for faster and accurate resolutions.
Bring all customer interactions and context in one place for faster resolutions and better experiences. Resolve fully with AI, get proactive AI assistance and alerts, and loop in human experts when needed.
ServiceNow brings AI to all corners of your business
ServiceNow has infused GenAI capabilities into every workflow on the Now Platform. It helps employees, customers, agents, and developers work smarter with Now Assist, the out-of-the-box GenAI experiences. Now Assist increases productivity by reducing manual work. It transforms experiences with personalization and natural human language, speeds time to value with intelligent code, and much more.
Upcoming Events
In 5 steps to the new enterprise revolution
We offer comprehensive, practical and solution-oriented business consulting for a successful digital transformation. With our consulting services, we help our customers achieve a measurably higher level of performance and thus become even more competitive. With our proven 5 step approach, we support you in creating a digital agenda – your roadmap for the transformation of your company.
01 - Reason for Change
Create Transformation One Pager to align on vision, strategy and challenges as mutal commitment to work on a Vision 2030, Digital Agenda and Cloud Platform Readiness together.