A crackling fire of ideas – that’s probably the best way to describe the Campfire event with ServiceNow and E.ON. The future of modern business processes was discussed intensively in an atmosphere that invited exchange. The focus was on the ServiceNow AI Platform and the new AI Agents – technologies that not only impress, but also make real change possible.

The practical insights from E.ON were particularly exciting: the Global Service Desk Use Case and the Operations Control Center impressively demonstrated how processes can be automated, simplified and raised to a new level with ServiceNow. A real look behind the scenes of a digitally transformed company.

A big thank you goes to Markus Ehrle and Jakub Kuleczko, whose keynotes not only conveyed expertise but also vision. We would also like to thank all participants for the stimulating discussions and genuine interest – evenings like this show how much potential there is in sharing ideas.