How can medium-sized companies make their service processes more modern, faster and more user-friendly? This was the topic of our last live webinar – with exciting impulses from Joachim Moessner and Alexander Keim.

The two experts gave a practical demonstration of how platform solutions such as ServiceNow, in combination with AI-supported automation, help to make internal processes significantly more efficient – without losing sight of user-friendliness.

The most important lessons learned at a glance:

– Process automation and UX must go hand in hand to create real added value
– ServiceNow offers concrete benefits for SMEs – even with limited resources
– AI agents can take over routine tasks and thus noticeably relieve teams
– Best practices and real use cases show how to get started

Missed the webinar? No problem!
The recording is now available – ideal for reviewing the content at your leisure:
Watch video now